The Nigerian Communication Commission on Thursday announced its plans to introduce measures to curb data depletion and ensure that telecom subscribers get value for their money, adding that the issue of data depletion is one of the most prevalent complaints received from telecom consumers.
The Executive Vice Chairman/ Chief Executive Officer, NCC, Prof Umar Danbata said this at the 91st edition of the Telecom Consumer Parliament tagged, Data depletion: discussions on various perspectives held in Abuja.
Danbata said most of the complaints came as a result of the recent customer’s migration to 4G/LTE technology.
The EVC who spoke through the Director, Licensing and Authorisation, Muhammed Babajika, noted that this edition comes on the heels of the 90th edition which was held in Lagos in June last year, where the commission gathered industry players to discuss the theme “5G Technology: Opportunities and Challenges”.
He, however, said that as a result of the 90th TCP event, the commission has increased its capacity to handle type approval of devices resulting from the introduction of 5G by intensifying its efforts to educate telecom consumers on the benefits of 5G, particularly as regards the higher speed of data.
He noted that consumers have been experiencing depletion of their data either as a result of data usage or consumption, and are constantly informing the commission of their experience, adding that the nation struggled with the effect of the COVID-19 lockdown, which necessitated an upsurge in the use of data-enabled devices for communication whether for school, work, or social interaction.
